Honeywell: Arrogant SOBs. I called from canada and asked f...
A Honeywell customer review by GetHuman user ~Frustrated from November 1st, 2017
Background on ~Frustrated's case
GetHuman: ~Frustrated - can you tell our other Honeywell customers when your case took place?
~Frustrated: Yes. It was middle of the night, on October 25th.
GetHuman: Did you reach out to Honeywell, and if so, how?
GetHuman: And which of these common Honeywell customer issues best describes the reason you wanted to talk to them?
(Shows ~Frustrated a list of common Honeywell problems)
~Frustrated: "Complaint" was why I was trying to call.
~Frustrated's review of Honeywell customer service
GetHuman: So how would you sum up your experience for GetHuman's Honeywell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frustrated: Arrogant SOBs. I called from canada and asked for the Canadian support number -- it took me half an hour to find Get Human to get this US number. They gave me two numbers. When I called neither of these numbers were in service. Waste more time. Finally got another Canadian number but it cut me off after about a minute before I got to talk to anyone. Finally got someone.
GetHuman: Let's quantify your experience contacting Honeywell. On a scale of 1 to 5, how easy is it go get help on a Honeywell problem?
~Frustrated: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frustrated: I'd give them a one out of five on communication.
GetHuman: And what about Honeywell's ability to quickly and effectively address your problem?
~Frustrated: For that I would say two out of five.
GetHuman: And finally- any advice for other Honeywell customers?
~Frustrated: Call them early in the day or late. Don't forget any personal or account information you might need for Honeywell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frustrated taken from his Honeywell customer service problem that occurred on October 25th, 2017.