Honeywell: I only held for ** seconds, if that. The gentle...
A Honeywell customer review by GetHuman user GetHuman-202737 from November 10th, 2017
Background on GetHuman-202737's case
GetHuman: GetHuman-202737 - can you tell our other Honeywell customers when your case took place?
GetHuman-202737: Yeah. It was morning, on November 1st.
GetHuman: Did you reach out to Honeywell, and if so, how?
GetHuman: And which of these common Honeywell customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-202737 a list of common Honeywell problems)
GetHuman-202737: "Returns" was why I was trying to call.
GetHuman-202737's review of Honeywell customer service
GetHuman: So how would you sum up your experience for GetHuman's Honeywell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-202737: I only held for ** seconds, if that. The gentleman was very nice, but could tell he was following a script. He did give me numbers of reps to help me, but they don't service my area...so, back to square one.
GetHuman: Let's quantify your experience contacting Honeywell. On a scale of 1 to 5, how easy is it go get help on a Honeywell problem?
GetHuman-202737: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-202737: I'd give them a four out of five on communication.
GetHuman: And what about Honeywell's ability to quickly and effectively address your problem?
GetHuman-202737: For that I would say three out of five.
GetHuman: And finally- any advice for other Honeywell customers?
GetHuman-202737: Call them early in the day or late. Don't forget any personal or account information you might need for Honeywell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-202737 taken from his Honeywell customer service problem that occurred on November 1st, 2017.