Honeywell: very brief hold time until she transferd me to...
A Honeywell customer review by GetHuman user ~happy customer from November 13th, 2017
Background on ~happy customer's case
GetHuman: ~happy customer - can you tell our other Honeywell customers when your case took place?
~happy customer: Yeah. It was afternoon, on November 9th.
GetHuman: Did you reach out to Honeywell, and if so, how?
GetHuman: And which of these common Honeywell customer issues best describes the reason you wanted to talk to them?
(Shows ~happy customer a list of common Honeywell problems)
~happy customer: "Warranty claim" was why I was trying to call.
~happy customer's review of Honeywell customer service
GetHuman: So how would you sum up your experience for GetHuman's Honeywell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~happy customer: very brief hold time until she transferd me to a technician then I had a ** minute hold. Once the tech came on the phone, My problem was solved in * minute. on a sunday not bad.
GetHuman: Let's quantify your experience contacting Honeywell. On a scale of 1 to 5, how easy is it go get help on a Honeywell problem?
~happy customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~happy customer: I'd give them a one out of five on communication.
GetHuman: And what about Honeywell's ability to quickly and effectively address your problem?
~happy customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Honeywell customers?
~happy customer: Call them early in the day or late. Don't forget any personal or account information you might need for Honeywell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~happy customer taken from his Honeywell customer service problem that occurred on November 9th, 2017.