Houston Chronicle: Someone is stealing the coupons fro my paper...
A Houston Chronicle customer review by GetHuman user ~pat grigsby from November 6th, 2017
Background on ~pat grigsby's case
GetHuman: ~pat grigsby - can you tell our other Houston Chronicle customers when your case took place?
~pat grigsby: Sure. It was afternoon, on October 31st.
GetHuman: Did you reach out to Houston Chronicle, and if so, how?
GetHuman: And which of these common Houston Chronicle customer issues best describes the reason you wanted to talk to them?
(Shows ~pat grigsby a list of common Houston Chronicle problems)
~pat grigsby: "Cancel subscription" was why I was trying to call.
~pat grigsby's review of Houston Chronicle customer service
GetHuman: So how would you sum up your experience for GetHuman's Houston Chronicle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pat grigsby: Someone is stealing the coupons fro my paper. I tried to report it, unsuccessfully. I held on the phone forever. I finally gave up. I went online and stumbled onto this since you have no e-mail address. Hopefully someone will see this. Pat Grigsby ***-***-****
GetHuman: Let's quantify your experience contacting Houston Chronicle. On a scale of 1 to 5, how easy is it go get help on a Houston Chronicle problem?
~pat grigsby: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pat grigsby: I'd give them a four out of five on communication.
GetHuman: And what about Houston Chronicle's ability to quickly and effectively address your problem?
~pat grigsby: For that I would say three out of five.
GetHuman: And finally- any advice for other Houston Chronicle customers?
~pat grigsby: Call them early in the day or late. Don't forget any personal or account information you might need for Houston Chronicle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pat grigsby taken from his Houston Chronicle customer service problem that occurred on October 31st, 2017.