Hulu: Customer service was very helpful. Although I...

A Hulu customer review by GetHuman user ~Orangeman from November 23rd, 2017

Background on ~Orangeman's case

GetHuman: ~Orangeman - can you tell our other Hulu customers when your case took place?
~Orangeman: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to Hulu, and if so, how?
~Orangeman: I used the 888-265-6650 number I found for on the GetHuman Hulu customer phone number page I was on: Hulu Customer Service Phone Number
GetHuman: And which of these common Hulu customer issues best describes the reason you wanted to talk to them?
(Shows ~Orangeman a list of common Hulu problems)
~Orangeman: "Technical support" was why I was trying to call.

~Orangeman's review of Hulu customer service

GetHuman: So how would you sum up your experience for GetHuman's Hulu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Orangeman: Customer service was very helpful. Although I had the call back option, I stayed on line. They repeatedly told how many callers were ahead of me to kepp me updated.
GetHuman: Let's quantify your experience contacting Hulu. On a scale of 1 to 5, how easy is it go get help on a Hulu problem?
~Orangeman: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Orangeman: I'd give them a five out of five on communication.
GetHuman: And what about Hulu's ability to quickly and effectively address your problem?
~Orangeman: For that I would say five out of five.
GetHuman: And finally- any advice for other Hulu customers?
~Orangeman: Call them early in the day or late. Don't forget any personal or account information you might need for Hulu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Orangeman taken from his Hulu customer service problem that occurred on November 15th, 2017.

Hulu

4.36 of 5 stars | 416 reviews

~Orangeman's Hulu Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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