Hulu: WOW! I have never received such wonderful on po...
A Hulu customer review by GetHuman user ~Melissa Marie from November 22nd, 2017
Background on ~Melissa Marie 's case
GetHuman: ~Melissa Marie - can you tell our other Hulu customers when your case took place?
~Melissa Marie : Yup. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Hulu, and if so, how?
GetHuman: And which of these common Hulu customer issues best describes the reason you wanted to talk to them?
(Shows ~Melissa Marie a list of common Hulu problems)
~Melissa Marie : "Cancel service" was why I was trying to call.
~Melissa Marie 's review of Hulu customer service
GetHuman: So how would you sum up your experience for GetHuman's Hulu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Melissa Marie : WOW! I have never received such wonderful on point customer service. No joke, simple, fast, pleasant all around. Blown away with Hulu right now!!
GetHuman: Let's quantify your experience contacting Hulu. On a scale of 1 to 5, how easy is it go get help on a Hulu problem?
~Melissa Marie : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Melissa Marie : I'd give them a five out of five on communication.
GetHuman: And what about Hulu's ability to quickly and effectively address your problem?
~Melissa Marie : For that I would say five out of five.
GetHuman: And finally- any advice for other Hulu customers?
~Melissa Marie : Call them early in the day or late. Don't forget any personal or account information you might need for Hulu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Melissa Marie taken from his Hulu customer service problem that occurred on November 21st, 2017.