Hulu: WOW WONDERFUL CUSTOMER SERVICE, you just do not...
A Hulu customer review by GetHuman user ~Nats nona from November 20th, 2017
Background on ~Nats nona's case
GetHuman: ~Nats nona - can you tell our other Hulu customers when your case took place?
~Nats nona: Yes. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Hulu, and if so, how?
GetHuman: And which of these common Hulu customer issues best describes the reason you wanted to talk to them?
(Shows ~Nats nona a list of common Hulu problems)
~Nats nona: "Dispute a Charge" was why I was trying to call.
~Nats nona's review of Hulu customer service
GetHuman: So how would you sum up your experience for GetHuman's Hulu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nats nona: WOW WONDERFUL CUSTOMER SERVICE, you just do not see that any where any more!!! They are worth having just because there customer service is really refreshing, compared to most customer service that is just awful,(just about everywhere)!
GetHuman: Let's quantify your experience contacting Hulu. On a scale of 1 to 5, how easy is it go get help on a Hulu problem?
~Nats nona: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nats nona: I'd give them a four out of five on communication.
GetHuman: And what about Hulu's ability to quickly and effectively address your problem?
~Nats nona: For that I would say five out of five.
GetHuman: And finally- any advice for other Hulu customers?
~Nats nona: Call them early in the day or late. Don't forget any personal or account information you might need for Hulu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nats nona taken from his Hulu customer service problem that occurred on November 11th, 2017.