IBM Cloud Video: please hurry and fix the chat room for the eagl...
A IBM Cloud Video customer review by GetHuman user ~marlys kinzler from November 4th, 2017
Background on ~marlys kinzler's case
GetHuman: ~marlys kinzler - can you tell our other IBM Cloud Video customers when your case took place?
~marlys kinzler: Yes I can. It was morning, on November 3rd.
GetHuman: Did you reach out to IBM Cloud Video, and if so, how?
GetHuman: And which of these common IBM Cloud Video customer issues best describes the reason you wanted to talk to them?
(Shows ~marlys kinzler a list of common IBM Cloud Video problems)
~marlys kinzler: "Technical support" was why I was trying to call.
~marlys kinzler's review of IBM Cloud Video customer service
GetHuman: So how would you sum up your experience for GetHuman's IBM Cloud Video customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~marlys kinzler: please hurry and fix the chat room for the eagles at decorah fish hatchery ...we are*anxiously awaiting the return of the chat!!
GetHuman: Let's quantify your experience contacting IBM Cloud Video. On a scale of 1 to 5, how easy is it go get help on a IBM Cloud Video problem?
~marlys kinzler: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~marlys kinzler: I'd give them a two out of five on communication.
GetHuman: And what about IBM Cloud Video's ability to quickly and effectively address your problem?
~marlys kinzler: For that I would say three out of five.
GetHuman: And finally- any advice for other IBM Cloud Video customers?
~marlys kinzler: Call them early in the day or late. Don't forget any personal or account information you might need for IBM Cloud Video to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~marlys kinzler taken from his IBM Cloud Video customer service problem that occurred on November 3rd, 2017.