IHOP Restaurants: Great service and excellent food. My hats off t...
A IHOP Restaurants customer review by GetHuman user ~Cathy McClaugherty from October 30th, 2017
Background on ~Cathy McClaugherty's case
GetHuman: ~Cathy McClaugherty - can you tell our other IHOP Restaurants customers when your case took place?
~Cathy McClaugherty: Yes I can. It was afternoon, on October 28th.
GetHuman: Did you reach out to IHOP Restaurants, and if so, how?
GetHuman: And which of these common IHOP Restaurants customer issues best describes the reason you wanted to talk to them?
(Shows ~Cathy McClaugherty a list of common IHOP Restaurants problems)
~Cathy McClaugherty: "Overcharge/Strange charge" was why I was trying to call.
~Cathy McClaugherty's review of IHOP Restaurants customer service
GetHuman: So how would you sum up your experience for GetHuman's IHOP Restaurants customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cathy McClaugherty: Great service and excellent food. My hats off to the GM Pamela Hashemi. She is very personable and makes sure all the customers are satisfied and happy with their food and service
GetHuman: Let's quantify your experience contacting IHOP Restaurants. On a scale of 1 to 5, how easy is it go get help on a IHOP Restaurants problem?
~Cathy McClaugherty: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cathy McClaugherty: I'd give them a four out of five on communication.
GetHuman: And what about IHOP Restaurants's ability to quickly and effectively address your problem?
~Cathy McClaugherty: For that I would say one out of five.
GetHuman: And finally- any advice for other IHOP Restaurants customers?
~Cathy McClaugherty: Call them early in the day or late. Don't forget any personal or account information you might need for IHOP Restaurants to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cathy McClaugherty taken from his IHOP Restaurants customer service problem that occurred on October 28th, 2017.