IHOP Restaurants: The manager told us to leave the restaurant at...
A IHOP Restaurants customer review by GetHuman user ~pissed mary from November 7th, 2017
Background on ~pissed mary's case
GetHuman: ~pissed mary - can you tell our other IHOP Restaurants customers when your case took place?
~pissed mary: Sure. It was afternoon, on November 5th.
GetHuman: Did you reach out to IHOP Restaurants, and if so, how?
GetHuman: And which of these common IHOP Restaurants customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed mary a list of common IHOP Restaurants problems)
~pissed mary: "Make a reservation" was why I was trying to call.
~pissed mary's review of IHOP Restaurants customer service
GetHuman: So how would you sum up your experience for GetHuman's IHOP Restaurants customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed mary: The manager told us to leave the restaurant at South San Francisco, CA because they are closing. However, upon our leaving, we saw new customers going in and being served. He lied to us because the front door sign stated clear "open ** hours" . He discriminated us because we are non-Whites.
GetHuman: Let's quantify your experience contacting IHOP Restaurants. On a scale of 1 to 5, how easy is it go get help on a IHOP Restaurants problem?
~pissed mary: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed mary: I'd give them a one out of five on communication.
GetHuman: And what about IHOP Restaurants's ability to quickly and effectively address your problem?
~pissed mary: For that I would say five out of five.
GetHuman: And finally- any advice for other IHOP Restaurants customers?
~pissed mary: Call them early in the day or late. Don't forget any personal or account information you might need for IHOP Restaurants to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed mary taken from his IHOP Restaurants customer service problem that occurred on November 5th, 2017.