IHOP Restaurants: We went to Ihop in Colorado Springs, CO off of...
A IHOP Restaurants customer review by GetHuman user ~ashleyburse from November 16th, 2017
Background on ~ashleyburse's case
GetHuman: ~ashleyburse - can you tell our other IHOP Restaurants customers when your case took place?
~ashleyburse: Yup. It was middle of the night, on November 6th.
GetHuman: Did you reach out to IHOP Restaurants, and if so, how?
GetHuman: And which of these common IHOP Restaurants customer issues best describes the reason you wanted to talk to them?
(Shows ~ashleyburse a list of common IHOP Restaurants problems)
~ashleyburse: "Cancel a reservation" was why I was trying to call.
~ashleyburse's review of IHOP Restaurants customer service
GetHuman: So how would you sum up your experience for GetHuman's IHOP Restaurants customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ashleyburse: We went to Ihop in Colorado Springs, CO off of N.Academy Blvd.**The FOOD WAS ALL BURNT!! My hashbrowns were almost black! I sent them back to get more and they were still burnt! Our eggs were burnt and the bottom of my french toast was burnt! My husband is not even picky and could not eat the hashbrowns. We were very hungry and looking forward to a great breakfast and just got BURNT FOOD! This is unacceptable and I would like to be contacted because we paid for horrible food.
GetHuman: Let's quantify your experience contacting IHOP Restaurants. On a scale of 1 to 5, how easy is it go get help on a IHOP Restaurants problem?
~ashleyburse: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ashleyburse: I'd give them a three out of five on communication.
GetHuman: And what about IHOP Restaurants's ability to quickly and effectively address your problem?
~ashleyburse: For that I would say four out of five.
GetHuman: And finally- any advice for other IHOP Restaurants customers?
~ashleyburse: Call them early in the day or late. Don't forget any personal or account information you might need for IHOP Restaurants to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ashleyburse taken from his IHOP Restaurants customer service problem that occurred on November 6th, 2017.