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Iberia Airlines: I waited ** minutes and got disconnected. I tr...

A Iberia Airlines customer review by GetHuman user GetHuman-105948 from November 23rd, 2017

Background on GetHuman-105948's case

GetHuman: GetHuman-105948 - can you tell our other Iberia Airlines customers when your case took place?

GetHuman-105948: Yup. It was afternoon, on November 13th.

GetHuman: Did you reach out to Iberia Airlines, and if so, how?

GetHuman-105948: I used the 800-772-4642 number I found for on the GetHuman Iberia Airlines customer phone number page I was on: Iberia Airlines Customer Service Phone Number

GetHuman: And which of these common Iberia Airlines customer issues best describes the reason you wanted to talk to them?

(Shows GetHuman-105948 a list of common Iberia Airlines problems)

GetHuman-105948: "Flight delayed" was why I was trying to call.

GetHuman-105948's review of Iberia Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Iberia Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.

GetHuman-105948: I waited ** minutes and got disconnected. I tried the code for "new ticket", waited ** minutes and got disconnected again!

GetHuman: Let's quantify your experience contacting Iberia Airlines. On a scale of 1 to 5, how easy is it go get help on a Iberia Airlines problem?

GetHuman-105948: I'd give them a one out of five for ease of finding your way to help.

GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?

GetHuman-105948: I'd give them a two out of five on communication.

GetHuman: And what about Iberia Airlines's ability to quickly and effectively address your problem?

GetHuman-105948: For that I would say one out of five.

GetHuman: And finally- any advice for other Iberia Airlines customers?

GetHuman-105948: Call them early in the day or late. Don't forget any personal or account information you might need for Iberia Airlines to know who you are.

GetHuman: Well there you have it. Some useful feedback and words from GetHuman-105948 taken from his Iberia Airlines customer service problem that occurred on November 13th, 2017.

Iberia Airlines

2.25 of 5 stars | 72 reviews

Iberia Airlines Reviews Iberia Airlines's Phone Number All Iberia Airlines contact info

GetHuman-105948's Iberia Airlines Review

Difficulty of finding help

1 out of 5 stars

Quality of communication

2 out of 5 stars

Timeliness and professionalism

1 out of 5 stars

Overall customer service rating

1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Iberia Airlines, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Iberia Airlines in any way.

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