Ikea.com: I have missing part from delivered furniture bo...
A Ikea.com customer review by GetHuman user ~cmacdonald1 from November 17th, 2017
Background on ~cmacdonald1's case
GetHuman: ~cmacdonald1 - can you tell our other Ikea.com customers when your case took place?
~cmacdonald1: Yup. It was morning, on November 9th.
GetHuman: Did you reach out to Ikea.com, and if so, how?
GetHuman: And which of these common Ikea.com customer issues best describes the reason you wanted to talk to them?
(Shows ~cmacdonald1 a list of common Ikea.com problems)
~cmacdonald1: "Returns" was why I was trying to call.
~cmacdonald1's review of Ikea.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Ikea.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cmacdonald1: I have missing part from delivered furniture bought on line. where do i go to have this sent to me thanks
GetHuman: Let's quantify your experience contacting Ikea.com. On a scale of 1 to 5, how easy is it go get help on a Ikea.com problem?
~cmacdonald1: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cmacdonald1: I'd give them a four out of five on communication.
GetHuman: And what about Ikea.com's ability to quickly and effectively address your problem?
~cmacdonald1: For that I would say one out of five.
GetHuman: And finally- any advice for other Ikea.com customers?
~cmacdonald1: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ikea.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cmacdonald1 taken from his Ikea.com customer service problem that occurred on November 9th, 2017.