Ikea: Worst service ever. There is no possible way t...
A Ikea customer review by GetHuman user ~MAD at IKEA from November 23rd, 2017
Background on ~MAD at IKEA's case
GetHuman: ~MAD at IKEA - can you tell our other Ikea customers when your case took place?
~MAD at IKEA: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to Ikea, and if so, how?
GetHuman: And which of these common Ikea customer issues best describes the reason you wanted to talk to them?
(Shows ~MAD at IKEA a list of common Ikea problems)
~MAD at IKEA: "Problem With an Order" was why I was trying to call.
~MAD at IKEA's review of Ikea customer service
GetHuman: So how would you sum up your experience for GetHuman's Ikea customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MAD at IKEA: Worst service ever. There is no possible way to reach a human or place a gift card order. They also won't answer emails.
GetHuman: Let's quantify your experience contacting Ikea. On a scale of 1 to 5, how easy is it go get help on a Ikea problem?
~MAD at IKEA: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MAD at IKEA: I'd give them a two out of five on communication.
GetHuman: And what about Ikea's ability to quickly and effectively address your problem?
~MAD at IKEA: For that I would say five out of five.
GetHuman: And finally- any advice for other Ikea customers?
~MAD at IKEA: Call them early in the day or late. Don't forget any personal or account information you might need for Ikea to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MAD at IKEA taken from his Ikea customer service problem that occurred on November 14th, 2017.