Illinois Department of Employment Security: Called numerous times for three days. Always sa...
A Illinois Department of Employment Security customer review by GetHuman user GetHuman-214661 from November 20th, 2017
Background on GetHuman-214661's case
GetHuman: GetHuman-214661 - can you tell our other Illinois Department of Employment Security customers when your case took place?
GetHuman-214661: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Illinois Department of Employment Security, and if so, how?
GetHuman: And which of these common Illinois Department of Employment Security customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-214661 a list of common Illinois Department of Employment Security problems)
GetHuman-214661: "Eligibility question" was why I was trying to call.
GetHuman-214661's review of Illinois Department of Employment Security customer service
GetHuman: So how would you sum up your experience for GetHuman's Illinois Department of Employment Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-214661: Called numerous times for three days. Always same answer (all are busy please try your call again later) and hung up
GetHuman: Let's quantify your experience contacting Illinois Department of Employment Security. On a scale of 1 to 5, how easy is it go get help on a Illinois Department of Employment Security problem?
GetHuman-214661: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-214661: I'd give them a one out of five on communication.
GetHuman: And what about Illinois Department of Employment Security's ability to quickly and effectively address your problem?
GetHuman-214661: For that I would say three out of five.
GetHuman: And finally- any advice for other Illinois Department of Employment Security customers?
GetHuman-214661: Call them early in the day or late. Don't forget any personal or account information you might need for Illinois Department of Employment Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-214661 taken from his Illinois Department of Employment Security customer service problem that occurred on November 17th, 2017.