Illinois Department of Revenue: never picked up yet I keep getting letters sayi...
A Illinois Department of Revenue customer review by GetHuman user ~cdd from November 24th, 2017
Background on ~cdd's case
GetHuman: ~cdd - can you tell our other Illinois Department of Revenue customers when your case took place?
~cdd: Yes. It was evening, on November 21st.
GetHuman: Did you reach out to Illinois Department of Revenue, and if so, how?
GetHuman: And which of these common Illinois Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~cdd a list of common Illinois Department of Revenue problems)
~cdd: "None of those really matches why I wanted to call Illinois Department of Revenue that day." was why I was trying to call.
~cdd's review of Illinois Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Illinois Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cdd: never picked up yet I keep getting letters saying they need my money but how am I suppose to send money if they don't answer my questions!!!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Illinois Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Illinois Department of Revenue problem?
~cdd: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cdd: I'd give them a five out of five on communication.
GetHuman: And what about Illinois Department of Revenue's ability to quickly and effectively address your problem?
~cdd: For that I would say five out of five.
GetHuman: And finally- any advice for other Illinois Department of Revenue customers?
~cdd: Call them early in the day or late. Don't forget any personal or account information you might need for Illinois Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cdd taken from his Illinois Department of Revenue customer service problem that occurred on November 21st, 2017.