Imedmart.com: Worst customer service ever! Placed an order...

A Imedmart.com customer review by GetHuman user ~erockguitar from November 14th, 2017

Background on ~erockguitar's case

GetHuman: ~erockguitar - can you tell our other Imedmart.com customers when your case took place?
~erockguitar: Yes. It was afternoon, on November 11th.
GetHuman: Did you reach out to Imedmart.com, and if so, how?
~erockguitar: I used a help page I found on the GetHuman Imedmart.com customer service contact info page: Contact Imedmart.com Customer Service
GetHuman: And which of these common Imedmart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~erockguitar a list of common Imedmart.com problems)
~erockguitar: "Make a purchase" was why I was trying to contact.

~erockguitar's review of Imedmart.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Imedmart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~erockguitar: Worst customer service ever! Placed an order * weeks ago. Still have not received it and they have not returned my emails or answered the phone. Terrible company.
GetHuman: Let's quantify your experience contacting Imedmart.com. On a scale of 1 to 5, how easy is it go get help on a Imedmart.com problem?
~erockguitar: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~erockguitar: I'd give them a four out of five on communication.
GetHuman: And what about Imedmart.com's ability to quickly and effectively address your problem?
~erockguitar: For that I would say one out of five.
GetHuman: And finally- any advice for other Imedmart.com customers?
~erockguitar: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Imedmart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~erockguitar taken from his Imedmart.com customer service problem that occurred on November 11th, 2017.

Imedmart.com

1.00 of 5 stars | 2 reviews

~erockguitar's Imedmart.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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