In-N-Out Burger: Compliment
A In-N-Out Burger customer review by GetHuman user GetHuman-topzand from December 7th, 2017
Background on GetHuman-topzand's case
GetHuman: GetHuman-topzand - can you tell our other In-N-Out Burger customers when your case took place?
GetHuman-topzand: Yes. It was evening, on November 28th.
GetHuman: Did you reach out to In-N-Out Burger, and if so, how?
GetHuman: And which of these common In-N-Out Burger customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-topzand a list of common In-N-Out Burger problems)
GetHuman-topzand: "Complaint" was why I was trying to call.
GetHuman-topzand's review of In-N-Out Burger customer service
GetHuman: So how would you sum up your experience for GetHuman's In-N-Out Burger customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-topzand: Compliment
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-topzand: Me and my boyfriend were in the santa rosa drive lane around * ** maybe * pm. The man at the first window rushed me and never gave me my receipt. The girl at the second window, her name was alaska, told us what we had ordered and helped us add on a Dr pepper that was missing from our meal. She was calm, relaxed and very patient. She made up for our expirience with the guy who took our money at the first window, we felt that her customer service and patience should've been recognized.
GetHuman: Let's quantify your experience contacting In-N-Out Burger. On a scale of 1 to 5, how easy is it go get help on a In-N-Out Burger problem?
GetHuman-topzand: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-topzand: I'd give them a three out of five on communication.
GetHuman: And what about In-N-Out Burger's ability to quickly and effectively address your problem?
GetHuman-topzand: For that I would say four out of five.
GetHuman: And finally- any advice for other In-N-Out Burger customers?
GetHuman-topzand: Call them early in the day or late. Don't forget any personal or account information you might need for In-N-Out Burger to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-topzand taken from his In-N-Out Burger customer service problem that occurred on November 28th, 2017.