In-N-Out Burger: This is the four time our order has been screwe...
A In-N-Out Burger customer review by GetHuman user ~Dennis from November 19th, 2017
Background on ~Dennis's case
GetHuman: ~Dennis - can you tell our other In-N-Out Burger customers when your case took place?
~Dennis: Yup. It was late at night, on November 9th.
GetHuman: Did you reach out to In-N-Out Burger, and if so, how?
GetHuman: And which of these common In-N-Out Burger customer issues best describes the reason you wanted to talk to them?
(Shows ~Dennis a list of common In-N-Out Burger problems)
~Dennis: "Cancel a reservation" was why I was trying to call.
~Dennis's review of In-N-Out Burger customer service
GetHuman: So how would you sum up your experience for GetHuman's In-N-Out Burger customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dennis: This is the four time our order has been screwed up. The last time the order was simple, DDB with lettuce, pickle and mustard only.It was written on receipt just like that, but when we come home the order had dressing, contrary to order and receipt. Upland, California, In and out Order ***-**-**** **:** PM, *** Jessica (*** * *** ****). watch cook (several minutes) seemed very inexperience. Dennis (W*****@***.com)
GetHuman: Let's quantify your experience contacting In-N-Out Burger. On a scale of 1 to 5, how easy is it go get help on a In-N-Out Burger problem?
~Dennis: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dennis: I'd give them a three out of five on communication.
GetHuman: And what about In-N-Out Burger's ability to quickly and effectively address your problem?
~Dennis: For that I would say five out of five.
GetHuman: And finally- any advice for other In-N-Out Burger customers?
~Dennis: Call them early in the day or late. Don't forget any personal or account information you might need for In-N-Out Burger to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dennis taken from his In-N-Out Burger customer service problem that occurred on November 9th, 2017.