Indianapolis Power & Light Co: ipl claims could not gain gate intrance into m...
A Indianapolis Power & Light Co customer review by GetHuman user GetHuman-140185 from November 17th, 2017
Background on GetHuman-140185's case
GetHuman: GetHuman-140185 - can you tell our other Indianapolis Power & Light Co customers when your case took place?
GetHuman-140185: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to Indianapolis Power & Light Co, and if so, how?
GetHuman: And which of these common Indianapolis Power & Light Co customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-140185 a list of common Indianapolis Power & Light Co problems)
GetHuman-140185: "Book appointment" was why I was trying to call.
GetHuman-140185's review of Indianapolis Power & Light Co customer service
GetHuman: So how would you sum up your experience for GetHuman's Indianapolis Power & Light Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-140185: ipl claims could not gain gate intrance into my apts to restore service,but yet had access tinto gate to disconnect my service through same intrance..this was tuesday and its now thursday and service still not restored....
GetHuman: Let's quantify your experience contacting Indianapolis Power & Light Co. On a scale of 1 to 5, how easy is it go get help on a Indianapolis Power & Light Co problem?
GetHuman-140185: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-140185: I'd give them a one out of five on communication.
GetHuman: And what about Indianapolis Power & Light Co's ability to quickly and effectively address your problem?
GetHuman-140185: For that I would say two out of five.
GetHuman: And finally- any advice for other Indianapolis Power & Light Co customers?
GetHuman-140185: Call them early in the day or late. Don't forget any personal or account information you might need for Indianapolis Power & Light Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-140185 taken from his Indianapolis Power & Light Co customer service problem that occurred on November 15th, 2017.