Inksmile.com: I've tried via email and now this phone number...

A Inksmile.com customer review by GetHuman user ~frustrated in SC from November 28th, 2017

Background on ~frustrated in SC's case

GetHuman: ~frustrated in SC - can you tell our other Inksmile.com customers when your case took place?
~frustrated in SC: Yes. It was morning, on November 19th.
GetHuman: Did you reach out to Inksmile.com, and if so, how?
~frustrated in SC: I used the 866-465-5605 number I found for on the GetHuman Inksmile.com customer phone number page I was on: Inksmile.com Customer Service Phone Number
GetHuman: And which of these common Inksmile.com customer issues best describes the reason you wanted to talk to them?
(Shows ~frustrated in SC a list of common Inksmile.com problems)
~frustrated in SC: "Warranty claim" was why I was trying to call.

~frustrated in SC's review of Inksmile.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Inksmile.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frustrated in SC: I've tried via email and now this phone number. All they do is allow you to leave a voice message. Why is the website not accepting credit cards and why are they not answering their emails or returning calls?
GetHuman: Let's quantify your experience contacting Inksmile.com. On a scale of 1 to 5, how easy is it go get help on a Inksmile.com problem?
~frustrated in SC: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frustrated in SC: I'd give them a one out of five on communication.
GetHuman: And what about Inksmile.com's ability to quickly and effectively address your problem?
~frustrated in SC: For that I would say two out of five.
GetHuman: And finally- any advice for other Inksmile.com customers?
~frustrated in SC: Call them early in the day or late. Don't forget any personal or account information you might need for Inksmile.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frustrated in SC taken from his Inksmile.com customer service problem that occurred on November 19th, 2017.

Inksmile.com

2.33 of 5 stars | 18 reviews

~frustrated in SC's Inksmile.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Inksmile.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Inksmile.com in any way.

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