Inksmile.com: i need to talk to a person. I got two ink cartr...
A Inksmile.com customer review by GetHuman user ~mary moo from November 25th, 2017
Background on ~mary moo's case
GetHuman: ~mary moo - can you tell our other Inksmile.com customers when your case took place?
~mary moo: Yeah. It was afternoon, on November 21st.
GetHuman: Did you reach out to Inksmile.com, and if so, how?
GetHuman: And which of these common Inksmile.com customer issues best describes the reason you wanted to talk to them?
(Shows ~mary moo a list of common Inksmile.com problems)
~mary moo: "Warranty claim" was why I was trying to call.
~mary moo's review of Inksmile.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Inksmile.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mary moo: i need to talk to a person. I got two ink cartridges for my printer and got about ** copies and then "NO INK". what is going on????? I need this because we have home school for two girls.
GetHuman: Let's quantify your experience contacting Inksmile.com. On a scale of 1 to 5, how easy is it go get help on a Inksmile.com problem?
~mary moo: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mary moo: I'd give them a one out of five on communication.
GetHuman: And what about Inksmile.com's ability to quickly and effectively address your problem?
~mary moo: For that I would say five out of five.
GetHuman: And finally- any advice for other Inksmile.com customers?
~mary moo: Call them early in the day or late. Don't forget any personal or account information you might need for Inksmile.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mary moo taken from his Inksmile.com customer service problem that occurred on November 21st, 2017.
Inksmile.com
2.33 of 5 stars | 18 reviews
~mary moo's Inksmile.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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