Inseats.com: Buyer beware!!I bought tickets to an event in a...
A Inseats.com customer review by GetHuman user ~captain canada from November 17th, 2017
Background on ~captain canada's case
GetHuman: ~captain canada - can you tell our other Inseats.com customers when your case took place?
~captain canada: Yup. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Inseats.com, and if so, how?
GetHuman: And which of these common Inseats.com customer issues best describes the reason you wanted to talk to them?
(Shows ~captain canada a list of common Inseats.com problems)
~captain canada: "None of those really matches why I wanted to call Inseats.com that day." was why I was trying to call.
~captain canada's review of Inseats.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Inseats.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~captain canada: Buyer beware!!I bought tickets to an event in a city that I was visiting in the summer. The event was cancelled but you will not get your money back. A supposedly similar event is being put on in the middle of the winter in city that is **** miles from where I live. It does not come close to reflecting what I paid for. Absolutely no customer service. Buy your tickets elsewhere
GetHuman: Let's quantify your experience contacting Inseats.com. On a scale of 1 to 5, how easy is it go get help on a Inseats.com problem?
~captain canada: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~captain canada: I'd give them a five out of five on communication.
GetHuman: And what about Inseats.com's ability to quickly and effectively address your problem?
~captain canada: For that I would say five out of five.
GetHuman: And finally- any advice for other Inseats.com customers?
~captain canada: Call them early in the day or late. Don't forget any personal or account information you might need for Inseats.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~captain canada taken from his Inseats.com customer service problem that occurred on November 14th, 2017.