Inseats.com: Purchased tickets for a concert scheduled for J...
A Inseats.com customer review by GetHuman user ~Sonny C. from November 22nd, 2017
Background on ~Sonny C.'s case
GetHuman: ~Sonny C. - can you tell our other Inseats.com customers when your case took place?
~Sonny C.: Yeah. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Inseats.com, and if so, how?
GetHuman: And which of these common Inseats.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Sonny C. a list of common Inseats.com problems)
~Sonny C.: "None of those really matches why I wanted to call Inseats.com that day." was why I was trying to call.
~Sonny C.'s review of Inseats.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Inseats.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sonny C.: Purchased tickets for a concert scheduled for June **th. Event rescheduled four months away on October **th. Wanted money back. Forget it! Screwed by Inseats
GetHuman: Let's quantify your experience contacting Inseats.com. On a scale of 1 to 5, how easy is it go get help on a Inseats.com problem?
~Sonny C.: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sonny C.: I'd give them a five out of five on communication.
GetHuman: And what about Inseats.com's ability to quickly and effectively address your problem?
~Sonny C.: For that I would say five out of five.
GetHuman: And finally- any advice for other Inseats.com customers?
~Sonny C.: Call them early in the day or late. Don't forget any personal or account information you might need for Inseats.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sonny C. taken from his Inseats.com customer service problem that occurred on November 15th, 2017.