Instagram changed my password I don't know why...
A Instagram customer review by GetHuman user ~un4getable_sha from November 24th, 2017
Background on ~un4getable_sha's case
GetHuman: ~un4getable_sha - can you tell our other Instagram customers when your case took place?
~un4getable_sha: Yes. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Instagram, and if so, how?
GetHuman: And which of these common Instagram customer issues best describes the reason you wanted to talk to them?
(Shows ~un4getable_sha a list of common Instagram problems)
~un4getable_sha: "Technical support" was why I was trying to contact.
~un4getable_sha's review of Instagram customer service
GetHuman: So how would you sum up your experience for GetHuman's Instagram customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~un4getable_sha: Instagram changed my password I don't know why they keep saying they sent a email to reset my password I never received a email
GetHuman: Let's quantify your experience contacting Instagram. On a scale of 1 to 5, how easy is it go get help on a Instagram problem?
~un4getable_sha: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~un4getable_sha: I'd give them a four out of five on communication.
GetHuman: And what about Instagram's ability to quickly and effectively address your problem?
~un4getable_sha: For that I would say five out of five.
GetHuman: And finally- any advice for other Instagram customers?
~un4getable_sha: Call them early in the day or late. Don't forget any personal or account information you might need for Instagram to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~un4getable_sha taken from his Instagram customer service problem that occurred on November 22nd, 2017.