Intex Recreation: The customer service rep did nothing to work wi...
A Intex Recreation customer review by GetHuman user ~Bob78 from November 21st, 2017
Background on ~Bob78's case
GetHuman: ~Bob78 - can you tell our other Intex Recreation customers when your case took place?
~Bob78: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Intex Recreation, and if so, how?
GetHuman: And which of these common Intex Recreation customer issues best describes the reason you wanted to talk to them?
(Shows ~Bob78 a list of common Intex Recreation problems)
~Bob78: "Track order" was why I was trying to call.
~Bob78's review of Intex Recreation customer service
GetHuman: So how would you sum up your experience for GetHuman's Intex Recreation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bob78: The customer service rep did nothing to work with me. They sold me a defective product and would not do anything about it. If you are * hour past their "** days" you are finished even if you never used it.
GetHuman: Let's quantify your experience contacting Intex Recreation. On a scale of 1 to 5, how easy is it go get help on a Intex Recreation problem?
~Bob78: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bob78: I'd give them a two out of five on communication.
GetHuman: And what about Intex Recreation's ability to quickly and effectively address your problem?
~Bob78: For that I would say one out of five.
GetHuman: And finally- any advice for other Intex Recreation customers?
~Bob78: Call them early in the day or late. Don't forget any personal or account information you might need for Intex Recreation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bob78 taken from his Intex Recreation customer service problem that occurred on November 16th, 2017.