Intrepid Travel: Good response time. I tried the first number a...
A Intrepid Travel customer review by GetHuman user GetHuman-294091 from November 9th, 2017
Background on GetHuman-294091's case
GetHuman: GetHuman-294091 - can you tell our other Intrepid Travel customers when your case took place?
GetHuman-294091: Sure. It was morning, on November 8th.
GetHuman: Did you reach out to Intrepid Travel, and if so, how?
GetHuman: And which of these common Intrepid Travel customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-294091 a list of common Intrepid Travel problems)
GetHuman-294091: "Insurance claim" was why I was trying to call.
GetHuman-294091's review of Intrepid Travel customer service
GetHuman: So how would you sum up your experience for GetHuman's Intrepid Travel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-294091: Good response time. I tried the first number and didn't get through. I tried the second number: ***-***-**** and got through. They are very professional and thorough.
GetHuman: Let's quantify your experience contacting Intrepid Travel. On a scale of 1 to 5, how easy is it go get help on a Intrepid Travel problem?
GetHuman-294091: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-294091: I'd give them a one out of five on communication.
GetHuman: And what about Intrepid Travel's ability to quickly and effectively address your problem?
GetHuman-294091: For that I would say one out of five.
GetHuman: And finally- any advice for other Intrepid Travel customers?
GetHuman-294091: Call them early in the day or late. Don't forget any personal or account information you might need for Intrepid Travel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-294091 taken from his Intrepid Travel customer service problem that occurred on November 8th, 2017.
Intrepid Travel
1.00 of 5 stars | 4 reviews
GetHuman-294091's Intrepid Travel Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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