Intuit: ***-***-**** Turbo Tax*Quicken (***) ***-*****P...
A Intuit customer review by GetHuman user ~Info Provider from November 21st, 2017
Background on ~Info Provider's case
GetHuman: ~Info Provider - can you tell our other Intuit customers when your case took place?
~Info Provider: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Intuit, and if so, how?
GetHuman: And which of these common Intuit customer issues best describes the reason you wanted to talk to them?
(Shows ~Info Provider a list of common Intuit problems)
~Info Provider: "Account Access" was why I was trying to call.
~Info Provider's review of Intuit customer service
GetHuman: So how would you sum up your experience for GetHuman's Intuit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Info Provider: ***-***-**** Turbo Tax*Quicken (***) ***-*****Payroll Support ***-***-*****Enterprise Solutions Support ***-***-****
GetHuman: Let's quantify your experience contacting Intuit. On a scale of 1 to 5, how easy is it go get help on a Intuit problem?
~Info Provider: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Info Provider: I'd give them a five out of five on communication.
GetHuman: And what about Intuit's ability to quickly and effectively address your problem?
~Info Provider: For that I would say two out of five.
GetHuman: And finally- any advice for other Intuit customers?
~Info Provider: Call them early in the day or late. Don't forget any personal or account information you might need for Intuit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Info Provider taken from his Intuit customer service problem that occurred on November 15th, 2017.