Invitationbox.com: There is no customer service. Received one form...
A Invitationbox.com customer review by GetHuman user ~chinghiz from November 19th, 2017
Background on ~chinghiz's case
GetHuman: ~chinghiz - can you tell our other Invitationbox.com customers when your case took place?
~chinghiz: Yeah. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Invitationbox.com, and if so, how?
GetHuman: And which of these common Invitationbox.com customer issues best describes the reason you wanted to talk to them?
(Shows ~chinghiz a list of common Invitationbox.com problems)
~chinghiz: "Track order" was why I was trying to call.
~chinghiz's review of Invitationbox.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Invitationbox.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chinghiz: There is no customer service. Received one form email in response, obviously computerized. Their phone number is a message saying they are busy. Bad company.**Ordered Christmas cards ********* paid for expedited shipping. It is ********* and nothing. Other online xmas card systems are much better. Remember Invitationbox.com* remember to NOT use them.
GetHuman: Let's quantify your experience contacting Invitationbox.com. On a scale of 1 to 5, how easy is it go get help on a Invitationbox.com problem?
~chinghiz: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chinghiz: I'd give them a one out of five on communication.
GetHuman: And what about Invitationbox.com's ability to quickly and effectively address your problem?
~chinghiz: For that I would say two out of five.
GetHuman: And finally- any advice for other Invitationbox.com customers?
~chinghiz: Call them early in the day or late. Don't forget any personal or account information you might need for Invitationbox.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~chinghiz taken from his Invitationbox.com customer service problem that occurred on November 15th, 2017.