I could find no one at iomega that provides sup...
A Iomega customer review by GetHuman user ~Jerry Lund from November 25th, 2017
Background on ~Jerry Lund's case
GetHuman: ~Jerry Lund - can you tell our other Iomega customers when your case took place?
~Jerry Lund: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to Iomega, and if so, how?
GetHuman: And which of these common Iomega customer issues best describes the reason you wanted to talk to them?
(Shows ~Jerry Lund a list of common Iomega problems)
~Jerry Lund: "Complaint" was why I was trying to call.
~Jerry Lund's review of Iomega customer service
GetHuman: So how would you sum up your experience for GetHuman's Iomega customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jerry Lund: I could find no one at iomega that provides support to the external drive i'm having trouble with. If this is the was iomega supports it's customers, I will not buy another iomega product
GetHuman: Let's quantify your experience contacting Iomega. On a scale of 1 to 5, how easy is it go get help on a Iomega problem?
~Jerry Lund: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jerry Lund: I'd give them a five out of five on communication.
GetHuman: And what about Iomega's ability to quickly and effectively address your problem?
~Jerry Lund: For that I would say five out of five.
GetHuman: And finally- any advice for other Iomega customers?
~Jerry Lund: Call them early in the day or late. Don't forget any personal or account information you might need for Iomega to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jerry Lund taken from his Iomega customer service problem that occurred on November 19th, 2017.