Iomega: these guys dont want to help you out you buy so...
A Iomega customer review by GetHuman user ~clickonsolutions from November 11th, 2017
Background on ~clickonsolutions's case
GetHuman: ~clickonsolutions - can you tell our other Iomega customers when your case took place?
~clickonsolutions: Yup. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Iomega, and if so, how?
GetHuman: And which of these common Iomega customer issues best describes the reason you wanted to talk to them?
(Shows ~clickonsolutions a list of common Iomega problems)
~clickonsolutions: "Where to buy" was why I was trying to call.
~clickonsolutions's review of Iomega customer service
GetHuman: So how would you sum up your experience for GetHuman's Iomega customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~clickonsolutions: these guys dont want to help you out you buy something that they make and if anything goose wrong with it they tell you to go to a computer store LOL so you all know it is very importent when you buy something cool out there to try and find out if the company that makes it would even give you the time a day once something bed happens to it or just get it at best buy insured what a scam!
GetHuman: Let's quantify your experience contacting Iomega. On a scale of 1 to 5, how easy is it go get help on a Iomega problem?
~clickonsolutions: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~clickonsolutions: I'd give them a four out of five on communication.
GetHuman: And what about Iomega's ability to quickly and effectively address your problem?
~clickonsolutions: For that I would say five out of five.
GetHuman: And finally- any advice for other Iomega customers?
~clickonsolutions: Call them early in the day or late. Don't forget any personal or account information you might need for Iomega to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~clickonsolutions taken from his Iomega customer service problem that occurred on November 6th, 2017.