Iowa Department of Revenue: I was contacted on Saturday **January by the Io...
A Iowa Department of Revenue customer review by GetHuman user ~Danton from November 25th, 2017
Background on ~Danton's case
GetHuman: ~Danton - can you tell our other Iowa Department of Revenue customers when your case took place?
~Danton: Yes I can. It was afternoon, on November 24th.
GetHuman: Did you reach out to Iowa Department of Revenue, and if so, how?
GetHuman: And which of these common Iowa Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Danton a list of common Iowa Department of Revenue problems)
~Danton: "None of those really matches why I wanted to call Iowa Department of Revenue that day." was why I was trying to call.
~Danton's review of Iowa Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Iowa Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Danton: I was contacted on Saturday **January by the Iowas Revenue Dept. I was told that I owed app. $**** and to send in a check or give a credit card. Things being what they are in cyberworld I wanted to check to see if this was a real call or a scam. No way to get that done.No number to call without pressing all sorts of numbers that don't apply.
GetHuman: Let's quantify your experience contacting Iowa Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Iowa Department of Revenue problem?
~Danton: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Danton: I'd give them a four out of five on communication.
GetHuman: And what about Iowa Department of Revenue's ability to quickly and effectively address your problem?
~Danton: For that I would say one out of five.
GetHuman: And finally- any advice for other Iowa Department of Revenue customers?
~Danton: Call them early in the day or late. Don't forget any personal or account information you might need for Iowa Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Danton taken from his Iowa Department of Revenue customer service problem that occurred on November 24th, 2017.