Iowa Department of Revenue: It is amazing how much we pay for income tax* b...
A Iowa Department of Revenue customer review by GetHuman user ~dlwiorek from November 27th, 2017
Background on ~dlwiorek's case
GetHuman: ~dlwiorek - can you tell our other Iowa Department of Revenue customers when your case took place?
~dlwiorek: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Iowa Department of Revenue, and if so, how?
GetHuman: And which of these common Iowa Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~dlwiorek a list of common Iowa Department of Revenue problems)
~dlwiorek: "None of those really matches why I wanted to call Iowa Department of Revenue that day." was why I was trying to call.
~dlwiorek's review of Iowa Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Iowa Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dlwiorek: It is amazing how much we pay for income tax* but, no satisfying results to get any response regarding an amended return? Sometimes this state really bites
GetHuman: Let's quantify your experience contacting Iowa Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Iowa Department of Revenue problem?
~dlwiorek: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dlwiorek: I'd give them a two out of five on communication.
GetHuman: And what about Iowa Department of Revenue's ability to quickly and effectively address your problem?
~dlwiorek: For that I would say three out of five.
GetHuman: And finally- any advice for other Iowa Department of Revenue customers?
~dlwiorek: Call them early in the day or late. Don't forget any personal or account information you might need for Iowa Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dlwiorek taken from his Iowa Department of Revenue customer service problem that occurred on November 20th, 2017.