Iprimus: BAD BAD BAD WORST SERVICE ,,,internet was good...
A Iprimus customer review by GetHuman user GetHuman-46554 from November 24th, 2017
Background on GetHuman-46554's case
GetHuman: GetHuman-46554 - can you tell our other Iprimus customers when your case took place?
GetHuman-46554: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to Iprimus, and if so, how?
GetHuman: And which of these common Iprimus customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-46554 a list of common Iprimus problems)
GetHuman-46554: "Service problem" was why I was trying to call.
GetHuman-46554's review of Iprimus customer service
GetHuman: So how would you sum up your experience for GetHuman's Iprimus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-46554: BAD BAD BAD WORST SERVICE ,,,internet was good but for the last three weeks , I never experienced anything as hopeless slow everything about this company is the worst service ever WHAT AM I PAYING FOR its just impossible slowest internet cant watch anything without buffering and waiting and waiting just doesn't end you are the worst company I ever dealt with , while iam writing this comment I have waited so far ** min and its not the first time I have tried TO CALL MORE THAN SEVERAL TIMES several times this company is worst ever how AM I SUPPOSE TO get in touch to cancel my service I can never get through NO ONE EVER ANSWERS THIS IS THE WORST EXPERIENCE EVER its a lot of rubbish I wouldn't recommend it to anyone bad bad bad bad rip offs .....
GetHuman: Let's quantify your experience contacting Iprimus. On a scale of 1 to 5, how easy is it go get help on a Iprimus problem?
GetHuman-46554: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-46554: I'd give them a one out of five on communication.
GetHuman: And what about Iprimus's ability to quickly and effectively address your problem?
GetHuman-46554: For that I would say four out of five.
GetHuman: And finally- any advice for other Iprimus customers?
GetHuman-46554: Call them early in the day or late. Don't forget any personal or account information you might need for Iprimus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-46554 taken from his Iprimus customer service problem that occurred on November 14th, 2017.
Iprimus
1.00 of 5 stars | 4 reviews
GetHuman-46554's Iprimus Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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