Isave.com: Bad e-commerce. Paid for one model, received an...
A Isave.com customer review by GetHuman user ~shugsy5 from November 12th, 2017
Background on ~shugsy5's case
GetHuman: ~shugsy5 - can you tell our other Isave.com customers when your case took place?
~shugsy5: Yes I can. It was afternoon, on November 7th.
GetHuman: Did you reach out to Isave.com, and if so, how?
GetHuman: And which of these common Isave.com customer issues best describes the reason you wanted to talk to them?
(Shows ~shugsy5 a list of common Isave.com problems)
~shugsy5: "Returns" was why I was trying to call.
~shugsy5's review of Isave.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Isave.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shugsy5: Bad e-commerce. Paid for one model, received another. Sent a lesser model number, unknown to the gift recipient until the item stopped working. When told the cirmumstance, would not take it back or show leniency on their ** day policy.
GetHuman: Let's quantify your experience contacting Isave.com. On a scale of 1 to 5, how easy is it go get help on a Isave.com problem?
~shugsy5: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shugsy5: I'd give them a four out of five on communication.
GetHuman: And what about Isave.com's ability to quickly and effectively address your problem?
~shugsy5: For that I would say one out of five.
GetHuman: And finally- any advice for other Isave.com customers?
~shugsy5: Call them early in the day or late. Don't forget any personal or account information you might need for Isave.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shugsy5 taken from his Isave.com customer service problem that occurred on November 7th, 2017.