Jack Link's Beef Jerky: As for the conversation, it was poor and the pe...
A Jack Link's Beef Jerky customer review by GetHuman user ~selmard from November 7th, 2017
Background on ~selmard's case
GetHuman: ~selmard - can you tell our other Jack Link's Beef Jerky customers when your case took place?
~selmard: Yes. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to Jack Link's Beef Jerky, and if so, how?
GetHuman: And which of these common Jack Link's Beef Jerky customer issues best describes the reason you wanted to talk to them?
(Shows ~selmard a list of common Jack Link's Beef Jerky problems)
~selmard: "Complaint" was why I was trying to call.
~selmard's review of Jack Link's Beef Jerky customer service
GetHuman: So how would you sum up your experience for GetHuman's Jack Link's Beef Jerky customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~selmard: As for the conversation, it was poor and the person did not seem to want to help nor hear my complaint. And at the end, all I get is a coupon for a future purchase? I called to complain about my pack of nuggets, in a sealed bag, being the colors of Michigan State Football team, with hair. Very upsetting and I am not happy at all with the product nor the consumer relations person. I am sicken by this whole experience.
GetHuman: Let's quantify your experience contacting Jack Link's Beef Jerky. On a scale of 1 to 5, how easy is it go get help on a Jack Link's Beef Jerky problem?
~selmard: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~selmard: I'd give them a one out of five on communication.
GetHuman: And what about Jack Link's Beef Jerky's ability to quickly and effectively address your problem?
~selmard: For that I would say five out of five.
GetHuman: And finally- any advice for other Jack Link's Beef Jerky customers?
~selmard: Call them early in the day or late. Don't forget any personal or account information you might need for Jack Link's Beef Jerky to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~selmard taken from his Jack Link's Beef Jerky customer service problem that occurred on November 2nd, 2017.
Jack Link's Beef Jerky
1.67 of 5 stars | 21 reviews
~selmard's Jack Link's Beef Jerky Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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