Jackson National Life Insurance: My husband died * months ago and still no life...
A Jackson National Life Insurance customer review by GetHuman user ~Kaye from November 26th, 2017
Background on ~Kaye's case
GetHuman: ~Kaye - can you tell our other Jackson National Life Insurance customers when your case took place?
~Kaye: Yes. It was afternoon, on November 17th.
GetHuman: Did you reach out to Jackson National Life Insurance, and if so, how?
GetHuman: And which of these common Jackson National Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Kaye a list of common Jackson National Life Insurance problems)
~Kaye: "Lower my rate" was why I was trying to call.
~Kaye's review of Jackson National Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Jackson National Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kaye: My husband died * months ago and still no life insurance money, not even a return on the unused premium. I cannot imagine why anyone would use them.
GetHuman: Let's quantify your experience contacting Jackson National Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Jackson National Life Insurance problem?
~Kaye: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kaye: I'd give them a five out of five on communication.
GetHuman: And what about Jackson National Life Insurance's ability to quickly and effectively address your problem?
~Kaye: For that I would say four out of five.
GetHuman: And finally- any advice for other Jackson National Life Insurance customers?
~Kaye: Call them early in the day or late. Don't forget any personal or account information you might need for Jackson National Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kaye taken from his Jackson National Life Insurance customer service problem that occurred on November 17th, 2017.