Jawbone: Call was answered immediately. Victor was excel...
A Jawbone customer review by GetHuman user GetHuman-376728 from November 28th, 2017
Background on GetHuman-376728's case
GetHuman: GetHuman-376728 - can you tell our other Jawbone customers when your case took place?
GetHuman-376728: Yup. It was late at night, on November 22nd.
GetHuman: Did you reach out to Jawbone, and if so, how?
GetHuman: And which of these common Jawbone customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-376728 a list of common Jawbone problems)
GetHuman-376728: "Warranty claim" was why I was trying to contact.
GetHuman-376728's review of Jawbone customer service
GetHuman: So how would you sum up your experience for GetHuman's Jawbone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-376728: Call was answered immediately. Victor was excellent!! Problem will be solved soon. New upgraded band to be shipped soon!!
GetHuman: Let's quantify your experience contacting Jawbone. On a scale of 1 to 5, how easy is it go get help on a Jawbone problem?
GetHuman-376728: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-376728: I'd give them a two out of five on communication.
GetHuman: And what about Jawbone's ability to quickly and effectively address your problem?
GetHuman-376728: For that I would say five out of five.
GetHuman: And finally- any advice for other Jawbone customers?
GetHuman-376728: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Jawbone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-376728 taken from his Jawbone customer service problem that occurred on November 22nd, 2017.