Jimmyjazz.com: Sorry I was trying to call the customer service...
A Jimmyjazz.com customer review by GetHuman user ~Daniel H from November 22nd, 2017
Background on ~Daniel H's case
GetHuman: ~Daniel H - can you tell our other Jimmyjazz.com customers when your case took place?
~Daniel H: Yes. It was late at night, on November 13th.
GetHuman: Did you reach out to Jimmyjazz.com, and if so, how?
GetHuman: And which of these common Jimmyjazz.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Daniel H a list of common Jimmyjazz.com problems)
~Daniel H: "Track order" was why I was trying to call.
~Daniel H's review of Jimmyjazz.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Jimmyjazz.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Daniel H: Sorry I was trying to call the customer service number today in order to discuss my experience to at store **-** Steinway Street, Queens ny *****. Your manager at this location (Steinway) was very nasty and rude he. I also had a pair of shorts that I wanted to exchange or get store credit. I just bought the shorts yesterday and I also had a receipt from a different store and he told me he couldn't exchange or give me a store credit. His name is Emmanuel A. And he said he was one of the managers at your Steinway location store. If you have any questions feel free to email me at *****@***.com**Sincerely**Daniel Hernandez
GetHuman: Let's quantify your experience contacting Jimmyjazz.com. On a scale of 1 to 5, how easy is it go get help on a Jimmyjazz.com problem?
~Daniel H: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Daniel H: I'd give them a one out of five on communication.
GetHuman: And what about Jimmyjazz.com's ability to quickly and effectively address your problem?
~Daniel H: For that I would say two out of five.
GetHuman: And finally- any advice for other Jimmyjazz.com customers?
~Daniel H: Call them early in the day or late. Don't forget any personal or account information you might need for Jimmyjazz.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Daniel H taken from his Jimmyjazz.com customer service problem that occurred on November 13th, 2017.
Jimmyjazz.com
1.00 of 5 stars | 3 reviews
~Daniel H's Jimmyjazz.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars
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