Jimmyjazz.com: They aren't professional. My order was supposed...
A Jimmyjazz.com customer review by GetHuman user ~unknown123 from November 21st, 2017
Background on ~unknown123's case
GetHuman: ~unknown123 - can you tell our other Jimmyjazz.com customers when your case took place?
~unknown123: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Jimmyjazz.com, and if so, how?
GetHuman: And which of these common Jimmyjazz.com customer issues best describes the reason you wanted to talk to them?
(Shows ~unknown123 a list of common Jimmyjazz.com problems)
~unknown123: "Track order" was why I was trying to call.
~unknown123's review of Jimmyjazz.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Jimmyjazz.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unknown123: They aren't professional. My order was supposed to arrive on the **th and it's still at the warehouse. Then I get an email days later saying that they cancelled an item. I called to cancel the entire order and was hung up on.
GetHuman: Let's quantify your experience contacting Jimmyjazz.com. On a scale of 1 to 5, how easy is it go get help on a Jimmyjazz.com problem?
~unknown123: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unknown123: I'd give them a one out of five on communication.
GetHuman: And what about Jimmyjazz.com's ability to quickly and effectively address your problem?
~unknown123: For that I would say four out of five.
GetHuman: And finally- any advice for other Jimmyjazz.com customers?
~unknown123: Call them early in the day or late. Don't forget any personal or account information you might need for Jimmyjazz.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unknown123 taken from his Jimmyjazz.com customer service problem that occurred on November 16th, 2017.
Jimmyjazz.com
1.00 of 5 stars | 3 reviews
~unknown123's Jimmyjazz.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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