Job Center Plus: ** mins and still counting. Been cut off twice...
A Job Center Plus customer review by GetHuman user GetHuman-263933 from November 12th, 2017
Background on GetHuman-263933's case
GetHuman: GetHuman-263933 - can you tell our other Job Center Plus customers when your case took place?
GetHuman-263933: Yup. It was afternoon, on November 9th.
GetHuman: Did you reach out to Job Center Plus, and if so, how?
GetHuman: And which of these common Job Center Plus customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-263933 a list of common Job Center Plus problems)
GetHuman-263933: "Collecting benefits" was why I was trying to call.
GetHuman-263933's review of Job Center Plus customer service
GetHuman: So how would you sum up your experience for GetHuman's Job Center Plus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-263933: ** mins and still counting. Been cut off twice during the time. Only phoning because did not receive call from DWP as promised this morning. All the time, now nearly ** mins, being charged. the system and the service is absolutely ****.
GetHuman: Let's quantify your experience contacting Job Center Plus. On a scale of 1 to 5, how easy is it go get help on a Job Center Plus problem?
GetHuman-263933: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-263933: I'd give them a five out of five on communication.
GetHuman: And what about Job Center Plus's ability to quickly and effectively address your problem?
GetHuman-263933: For that I would say four out of five.
GetHuman: And finally- any advice for other Job Center Plus customers?
GetHuman-263933: Call them early in the day or late. Don't forget any personal or account information you might need for Job Center Plus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-263933 taken from his Job Center Plus customer service problem that occurred on November 9th, 2017.