Job Center Plus: Why is this an **** no.? Why is the government...
A Job Center Plus customer review by GetHuman user ~A. from November 14th, 2017
Background on ~A.'s case
GetHuman: ~A. - can you tell our other Job Center Plus customers when your case took place?
~A.: Yes I can. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Job Center Plus, and if so, how?
GetHuman: And which of these common Job Center Plus customer issues best describes the reason you wanted to talk to them?
(Shows ~A. a list of common Job Center Plus problems)
~A.: "File application" was why I was trying to call.
~A.'s review of Job Center Plus customer service
GetHuman: So how would you sum up your experience for GetHuman's Job Center Plus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~A.: Why is this an **** no.? Why is the government exploiting those who are probably out of work, and consequently have very little or no money. I've just discovered that a **min call to this number has cost me ***£*.**!
GetHuman: Let's quantify your experience contacting Job Center Plus. On a scale of 1 to 5, how easy is it go get help on a Job Center Plus problem?
~A.: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~A.: I'd give them a one out of five on communication.
GetHuman: And what about Job Center Plus's ability to quickly and effectively address your problem?
~A.: For that I would say three out of five.
GetHuman: And finally- any advice for other Job Center Plus customers?
~A.: Call them early in the day or late. Don't forget any personal or account information you might need for Job Center Plus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~A. taken from his Job Center Plus customer service problem that occurred on November 6th, 2017.