Job Centre Plus Cosham Benefit Office: A couple of years ago I wasn't allowed to claim...

A Job Centre Plus Cosham Benefit Office customer review by GetHuman user ~Saffron Costello from November 1st, 2017

Background on ~Saffron Costello's case

GetHuman: ~Saffron Costello - can you tell our other Job Centre Plus Cosham Benefit Office customers when your case took place?
~Saffron Costello: Yup. It was evening, on October 25th.
GetHuman: Did you reach out to Job Centre Plus Cosham Benefit Office, and if so, how?
~Saffron Costello: I used the +44 845 608 8573 number I found for on the GetHuman Job Centre Plus Cosham Benefit Office customer phone number page I was on: Job Centre Plus Cosham Benefit Office Customer Service Phone Number
GetHuman: And which of these common Job Centre Plus Cosham Benefit Office customer issues best describes the reason you wanted to talk to them?
(Shows ~Saffron Costello a list of common Job Centre Plus Cosham Benefit Office problems)
~Saffron Costello: "Collecting benefits" was why I was trying to call.

~Saffron Costello's review of Job Centre Plus Cosham Benefit Office customer service

GetHuman: So how would you sum up your experience for GetHuman's Job Centre Plus Cosham Benefit Office customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Saffron Costello: A couple of years ago I wasn't allowed to claim JSA and it wasn't for the first time. A couple of years ago I was left without money for ** weeks unable to claim and not allowed to work and then they tried and tried not to let me claim JSA. They felt this was right. So be warned in England and probably everywhere else you could be left not allowed to claim and without money and food.
GetHuman: Let's quantify your experience contacting Job Centre Plus Cosham Benefit Office. On a scale of 1 to 5, how easy is it go get help on a Job Centre Plus Cosham Benefit Office problem?
~Saffron Costello: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Saffron Costello: I'd give them a three out of five on communication.
GetHuman: And what about Job Centre Plus Cosham Benefit Office's ability to quickly and effectively address your problem?
~Saffron Costello: For that I would say four out of five.
GetHuman: And finally- any advice for other Job Centre Plus Cosham Benefit Office customers?
~Saffron Costello: Call them early in the day or late. Don't forget any personal or account information you might need for Job Centre Plus Cosham Benefit Office to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Saffron Costello taken from his Job Centre Plus Cosham Benefit Office customer service problem that occurred on October 25th, 2017.

Job Centre Plus Cosham Benefit Office

2.67 of 5 stars | 19 reviews

~Saffron Costello's Job Centre Plus Cosham Benefit Office Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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