Job Centre Plus Cosham Benefit Office: Cost me over *£** (PAYG) to wait and wait and n...

A Job Centre Plus Cosham Benefit Office customer review by GetHuman user ~Bobbi Sands from November 7th, 2017

Background on ~Bobbi Sands's case

GetHuman: ~Bobbi Sands - can you tell our other Job Centre Plus Cosham Benefit Office customers when your case took place?
~Bobbi Sands: Yes I can. It was morning, on October 29th.
GetHuman: Did you reach out to Job Centre Plus Cosham Benefit Office, and if so, how?
~Bobbi Sands: I used the +44 845 608 8573 number I found for on the GetHuman Job Centre Plus Cosham Benefit Office customer phone number page I was on: Job Centre Plus Cosham Benefit Office Customer Service Phone Number
GetHuman: And which of these common Job Centre Plus Cosham Benefit Office customer issues best describes the reason you wanted to talk to them?
(Shows ~Bobbi Sands a list of common Job Centre Plus Cosham Benefit Office problems)
~Bobbi Sands: "File application" was why I was trying to call.

~Bobbi Sands's review of Job Centre Plus Cosham Benefit Office customer service

GetHuman: So how would you sum up your experience for GetHuman's Job Centre Plus Cosham Benefit Office customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bobbi Sands: Cost me over *£** (PAYG) to wait and wait and not talk to anyone.**Anyone can buy an **xx number that pays YOU commission! ****xx numbers DO NOT go anywhere else except to the company you buy them from, when they get to that company, it is automatically diverted to a geographical or mobile number of the purchasers choice.**In the case of the number above being related to Cosham JobCentre, the STD code for the area is ***** - Mitchell Way falls into the exchange area with numbers begining with **xxxx (The first two usually go through Dial Absorb Eqpt if local) so know we look only at the last * digits **????**There are numbers for the JobCentre is Cosham *****-****** * *****-****** etc but since the main switchboard is contracted out! it is likely that the JobCentre will change the number, normally adding an extra digit or two!**BUT since the DWP have a policy that states the caller has to go through the **** system because the call centre is a third party independant company! The DWP w
GetHuman: Let's quantify your experience contacting Job Centre Plus Cosham Benefit Office. On a scale of 1 to 5, how easy is it go get help on a Job Centre Plus Cosham Benefit Office problem?
~Bobbi Sands: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bobbi Sands: I'd give them a three out of five on communication.
GetHuman: And what about Job Centre Plus Cosham Benefit Office's ability to quickly and effectively address your problem?
~Bobbi Sands: For that I would say two out of five.
GetHuman: And finally- any advice for other Job Centre Plus Cosham Benefit Office customers?
~Bobbi Sands: Call them early in the day or late. Don't forget any personal or account information you might need for Job Centre Plus Cosham Benefit Office to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bobbi Sands taken from his Job Centre Plus Cosham Benefit Office customer service problem that occurred on October 29th, 2017.

Job Centre Plus Cosham Benefit Office

2.67 of 5 stars | 19 reviews

~Bobbi Sands's Job Centre Plus Cosham Benefit Office Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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