Job Centre Plus Cosham Benefit Office: I have been claiming jsa but was put on esa due...

A Job Centre Plus Cosham Benefit Office customer review by GetHuman user GetHuman-140123 from November 13th, 2017

Background on GetHuman-140123's case

GetHuman: GetHuman-140123 - can you tell our other Job Centre Plus Cosham Benefit Office customers when your case took place?
GetHuman-140123: Yup. It was afternoon, on November 4th.
GetHuman: Did you reach out to Job Centre Plus Cosham Benefit Office, and if so, how?
GetHuman-140123: I used the +44 845 608 8573 number I found for on the GetHuman Job Centre Plus Cosham Benefit Office customer phone number page I was on: Job Centre Plus Cosham Benefit Office Customer Service Phone Number
GetHuman: And which of these common Job Centre Plus Cosham Benefit Office customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-140123 a list of common Job Centre Plus Cosham Benefit Office problems)
GetHuman-140123: "Collecting benefits" was why I was trying to call.

GetHuman-140123's review of Job Centre Plus Cosham Benefit Office customer service

GetHuman: So how would you sum up your experience for GetHuman's Job Centre Plus Cosham Benefit Office customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-140123: I have been claiming jsa but was put on esa due to mental health problems on the advice of my disability advisor and my doctor . The claim is three weeks old now and the staff of this number say that they have only just recieved my claim ! If I was a real 'customer' as they like to call us ,and they were an accountable business ,the lot of them would be sacked .I am now penniless and stressed and they have intimated that it is somehow my fault . My advice is don't switch benefit for any reason ,it will result in poverty and hopelessness. Bad Bad service !
GetHuman: Let's quantify your experience contacting Job Centre Plus Cosham Benefit Office. On a scale of 1 to 5, how easy is it go get help on a Job Centre Plus Cosham Benefit Office problem?
GetHuman-140123: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-140123: I'd give them a five out of five on communication.
GetHuman: And what about Job Centre Plus Cosham Benefit Office's ability to quickly and effectively address your problem?
GetHuman-140123: For that I would say five out of five.
GetHuman: And finally- any advice for other Job Centre Plus Cosham Benefit Office customers?
GetHuman-140123: Call them early in the day or late. Don't forget any personal or account information you might need for Job Centre Plus Cosham Benefit Office to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-140123 taken from his Job Centre Plus Cosham Benefit Office customer service problem that occurred on November 4th, 2017.

Job Centre Plus Cosham Benefit Office

2.67 of 5 stars | 19 reviews

GetHuman-140123's Job Centre Plus Cosham Benefit Office Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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