KFC: I called the line and feel they will assist BUT...
A KFC customer review by GetHuman user ~AmyinFLA from November 18th, 2017
Background on ~AmyinFLA's case
GetHuman: ~AmyinFLA - can you tell our other KFC customers when your case took place?
~AmyinFLA: Yeah. It was evening, on November 12th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~AmyinFLA a list of common KFC problems)
~AmyinFLA: "Account Access" was why I was trying to call.
~AmyinFLA's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AmyinFLA: I called the line and feel they will assist BUT I wanted to point out that nobody should take a credit card from customers view in this day & age of so much theft. The register was right by the window yet the person waiting on me took my card out of my view while compiling order. I came hm and cancelled my credit card so I don't have to worry. Could have been innocent but not worth risk.
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~AmyinFLA: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AmyinFLA: I'd give them a one out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~AmyinFLA: For that I would say four out of five.
GetHuman: And finally- any advice for other KFC customers?
~AmyinFLA: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~AmyinFLA taken from his KFC customer service problem that occurred on November 12th, 2017.