KFC: I had a problem with food i got yesterday at st...
A KFC customer review by GetHuman user ~teresa ciccone from November 16th, 2017
Background on ~teresa ciccone's case
GetHuman: ~teresa ciccone - can you tell our other KFC customers when your case took place?
~teresa ciccone: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~teresa ciccone a list of common KFC problems)
~teresa ciccone: "Make a Complaint" was why I was trying to call.
~teresa ciccone's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~teresa ciccone: I had a problem with food i got yesterday at store *G******. They quick. To apologize and correct the problem. They should be commended.
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~teresa ciccone: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~teresa ciccone: I'd give them a five out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~teresa ciccone: For that I would say two out of five.
GetHuman: And finally- any advice for other KFC customers?
~teresa ciccone: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~teresa ciccone taken from his KFC customer service problem that occurred on November 14th, 2017.