KFC: My husband went to the cedar falls iowa locatio...
A KFC customer review by GetHuman user GetHuman-309484 from November 19th, 2017
Background on GetHuman-309484's case
GetHuman: GetHuman-309484 - can you tell our other KFC customers when your case took place?
GetHuman-309484: Yes. It was late at night, on November 18th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-309484 a list of common KFC problems)
GetHuman-309484: "Problem With an Order" was why I was trying to call.
GetHuman-309484's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-309484: My husband went to the cedar falls iowa location .employees more interested in talking to each other then paying attention to getting the order. When he brought it home we were missing * large sides and the chicken was tiny and very dry. I havebeen eating kfc since I was a child and this was the worst I've ever had. We've had bad service there before but the food was always good. This time really disappointed.when I contacted them I got rude employees on the phone and no results. Very disappointed. This was my choice for my birthday dinner with family.not sure well go back after this experience.*Karrie nicolaus iowa
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
GetHuman-309484: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-309484: I'd give them a one out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
GetHuman-309484: For that I would say five out of five.
GetHuman: And finally- any advice for other KFC customers?
GetHuman-309484: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-309484 taken from his KFC customer service problem that occurred on November 18th, 2017.