KFC: Still awaiting a response from upper management...
A KFC customer review by GetHuman user ~freelancin mcshits from November 25th, 2017
Background on ~freelancin mcshits's case
GetHuman: ~freelancin mcshits - can you tell our other KFC customers when your case took place?
~freelancin mcshits: Yeah. It was evening, on November 20th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~freelancin mcshits a list of common KFC problems)
~freelancin mcshits: "Missing Delivery" was why I was trying to call.
~freelancin mcshits's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~freelancin mcshits: Still awaiting a response from upper management with my question. Thank you gethuman.com for making my connection quick and painless.
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~freelancin mcshits: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~freelancin mcshits: I'd give them a one out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~freelancin mcshits: For that I would say two out of five.
GetHuman: And finally- any advice for other KFC customers?
~freelancin mcshits: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~freelancin mcshits taken from his KFC customer service problem that occurred on November 20th, 2017.