I have been a customer at the kfc taco bell in...
A KFC customer review by GetHuman user ~Screaming bird from November 23rd, 2017
Background on ~Screaming bird's case
GetHuman: ~Screaming bird - can you tell our other KFC customers when your case took place?
~Screaming bird: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~Screaming bird a list of common KFC problems)
~Screaming bird: "Overcharge/Strange charge" was why I was trying to call.
~Screaming bird's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Screaming bird: I have been a customer at the kfc taco bell in Clearfield Pa for many years and I would like you to please do something with the store manager there, mrs olson I believe her name is, she's an older lady, senior citizen. Every time I patron the store when she is working my chicken or sides are not very warm, usually dried up old chicken, and old potatoes, just gross food every time she is there. But besides that today July **, **** I witnessed this woman screaming at a male employee in her office, she was yelling at him so loud the entire place could hear her, she used a lot of profanity, this is so un called for, children were in this restaurant when this was happening. I really hope that the young man she was screaming at does something, no one should be treated like that.. I can not believe this woman still has a job, it's obvious she does this frequently. I hope this reaches the right people, something needs done.
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~Screaming bird: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Screaming bird: I'd give them a three out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~Screaming bird: For that I would say two out of five.
GetHuman: And finally- any advice for other KFC customers?
~Screaming bird: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Screaming bird taken from his KFC customer service problem that occurred on November 15th, 2017.